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Privacy Policy

As of: April 15, 2025 · Last updated: April 15, 2025

The protection of your personal data is important to us, Upsell Digital GmbH (VALOQ). In this privacy policy, we inform you about how we collect, process, and protect your personal data when you visit our website or use our services. This privacy policy complies with the requirements of the General Data Protection Regulation (GDPR) and the German Telecommunications-Telemedia Data Protection Act (TTDSG).

1. Controller

Upsell Digital GmbH
Kolonnenstraße 8
10827 Berlin, Germany
Phone: +49 30 9228 9340
Email: [email protected]

2. Collection and processing of personal data

2.1 What data do we collect?

We collect personal data when you:

  • Visit our website (e.g., IP address, browser type, access time)
  • Fill out a contact form or contact us by email, phone, or fax
  • Sign up for our newsletter
  • Use our services

2.2 Automatic data collection

When you visit our website, technical data is automatically collected, such as IP address, browser type and version, operating system, referrer URL, time of access, and device information. This data is anonymized and used exclusively to improve the website and for troubleshooting.

2.3 Cookies and tracking technologies

Our website uses cookies to improve usability and to analyze user behavior.

3. Purpose of data processing

We process your data for the following purposes:

  • To provide and optimize our website
  • To process your inquiries and requests
  • To fulfill contracts and provide services
  • To comply with legal obligations
  • For marketing purposes, if you have consented
  • To analyze and improve our services

Processing is carried out on the basis of Art. 6 (1) (a) (consent), (b) (performance of a contract), and (f) (legitimate interest) GDPR.

4. Legal bases for data processing

  • Consent (Art. 6 (1) (a) GDPR): If you have given us your consent to process your data
  • Performance of a contract (Art. 6 (1) (b) GDPR): If processing is necessary to perform a contract
  • Legal obligation (Art. 6 (1) (c) GDPR): If we are legally obliged to process your data
  • Legitimate interest (Art. 6 (1) (f) GDPR): If processing is necessary to protect our legitimate interests

5. Your rights

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object (Art. 21 GDPR)
  • Right to withdraw consent (Art. 7 (3) GDPR)

To exercise your rights, please contact us at [email protected].

6. Cookies and consent

Our website uses cookies to ensure functionality and to analyze user behavior. Cookies are used in accordance with the requirements of the GDPR and the TTDSG. Analysis and marketing cookies are only stored with your explicit consent in accordance with Art. 6 (1) (a) GDPR and § 25 (1) TTDSG.

7. Data sharing

We only share your data if it is necessary to perform a contract, if we are legally obliged to do so, or if you have explicitly consented. We work with the following third-party providers: Google Analytics to analyze user behavior and Amazon Web Services (AWS) as a hosting provider. Data transfers to the USA are carried out on the basis of the EU standard contractual clauses.

8. Data security

We use technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include SSL/TLS encryption, regular security updates, and access restrictions.

9. Changes to this privacy policy

We reserve the right to update this privacy policy as needed. Changes will be published on this page.

10. Contact

Upsell Digital GmbH
Kolonnenstraße 8
10827 Berlin, Germany
Phone: +49 30 9228 9340
Email: [email protected]

Copyright © 2025 VALOQ (Upsell Digital GmbH). All rights reserved.